To support Cloudpresenter in delivering its Services, Cloudpresenter engages service providers, Sub-Processors and affiliates to assist Cloudpresenter with its data processing activities on behalf of Cloudpresenter Business Users as defined in our Cloudpresenter Services Agreement.
When Cloudpresenter engages third party service providers in our capacity as a data processor for our Business Users’ personal data, the General Data Protection Regulation (“GDPR”) and a number of other global privacy frameworks call these third-party service providers sub-processors. Sub-processors are service providers who have or potentially will have access to or process personal data that Cloudpresenter processes for, and on behalf of, Cloudpresenter’s Business Users.
This page outlines the types of service providers, Sub-processors, and affiliates we utilize, where they are located, and a description of the work they carry out.
Sub-processor name | Data | Purpose of Processing | Entity Country |
Amazon Web Services, Inc.
| Video and audio communications customers sent or receive through Cloudpresenter's services. Storage of video recordings. | One-to-one and one-to-many video conferencing communications | Frankfurt- Germany, USA, India |
(Google Analytics) | User behavior on the Cloudpresenter.com webpage and Cloudpresenter service is tracked using Google Analytics. Cloudpresenter tracks only the behavior of Cloudpresenter.com page visitors and clients. | User behavior of Customer on Cloudpresenter website | United States, United Kingdomn |
Deepgram | Audio transcriptions | Live captions, meeting transcriptions | United States |
Stripe | Payment and subscription processing | Billing contact email Billing information (such as Legal name, Address, Registration ID) Tax information (such as VAT ID) Payment information (such as credit card number) | United States |
Xero | Accounting | Invoice details, incl. customer billing and Tax information | United States (AWS) |
Intercom | 1st level support - support communication between Customer and Cloudpresenter Tracking of sales leads | Message from Customer’s representative Pre-sale communication | United States |
Slack | 2nd level support - communication between Cloudpresenter team members | A message between team members, containing information about customer’s technical challenge | United States |
Sendgrid | Transactional and educational emails | Contact email to customer representatives First and last name of customer representatives | United States |
Communication between Customer and Cloudpresenter | User profile and message if the user contacts us proactively using Twitter or follows us on Twitter | United States | |
Communication between Customer and Cloudpresenter | User profile and message if the user contacts us proactively using LinkedIn or follows us on LinkedIn | United States | |
Zapier | Sharing of information between systems | Client email addresses, Client billing address | United States |
DocuSign | Signing contracts electronically | Client email addresses, Client billing address, Contract templates
| United States |
For more information on Cloudpresenter's privacy practices, please visit our Privacy Policy.
If you have any questions regarding this page, please contact us.